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The Feedback Debt cover

The Trust & Courage Set

The Feedback Debt

Why Every Conversation You Avoid Compounds Against You

"Be more direct" is true advice and useless guidance. This book replaces it with the Debt Collector Model™: every piece of feedback a leader notices and doesn't say is a loan, borrowed against the relationship, accruing interest until it comes due. It walks through exactly how feedback debt compounds, why some debts become genuinely unrecoverable no matter how honest the eventual conversation is, and how a simple weekly practice keeps most debt from ever reaching a collection call — the blowup, the resignation, or the review-cycle ambush most managers mistake for a communication problem.

$16.99

Who Should Read This

  • Managers who consistently postpone feedback until a formal review cycle forces the issue
  • Leaders who've been blindsided by a resignation or blowup that, in hindsight, had clear warning signs
  • Anyone who believes in direct feedback as a value but rarely practices it as a behavior
  • Team leads wanting to build a culture where small, honest feedback is normal, not alarming

What You'll Learn

  • The Debt Collector Model™: Origination, Accrual, Collection Call, and Settlement
  • The Same-Week Rule — the cheapest possible moment to address any concern, and how to use it
  • A clear-eyed distinction between recoverable feedback debt and genuine bad debt
  • A practice for paying down debt in small, low-stakes installments instead of one big confrontation
  • The Weekly Feedback Ledger — a ten-minute habit for staying ahead of accruing debt
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